diff --git a/OTRS-Watch.xcodeproj/project.xcworkspace/xcuserdata/linnemann.xcuserdatad/UserInterfaceState.xcuserstate b/OTRS-Watch.xcodeproj/project.xcworkspace/xcuserdata/linnemann.xcuserdatad/UserInterfaceState.xcuserstate
index bf87149..fdd5423 100644
Binary files a/OTRS-Watch.xcodeproj/project.xcworkspace/xcuserdata/linnemann.xcuserdatad/UserInterfaceState.xcuserstate and b/OTRS-Watch.xcodeproj/project.xcworkspace/xcuserdata/linnemann.xcuserdatad/UserInterfaceState.xcuserstate differ
diff --git a/OTRS-Watch/Base.lproj/Main.storyboard b/OTRS-Watch/Base.lproj/Main.storyboard
index 0c77db2..58500d8 100644
--- a/OTRS-Watch/Base.lproj/Main.storyboard
+++ b/OTRS-Watch/Base.lproj/Main.storyboard
@@ -911,6 +911,9 @@
                                                                         </prototypeCellViews>
                                                                     </tableColumn>
                                                                 </tableColumns>
+                                                                <connections>
+                                                                    <action trigger="doubleAction" selector="otrsListDoubleClickAction:" target="XfG-lQ-9wD" id="4pR-ED-fer"/>
+                                                                </connections>
                                                             </tableView>
                                                         </subviews>
                                                     </clipView>
diff --git a/OTRS-Watch/Constants.swift b/OTRS-Watch/Constants.swift
index a91c1ef..032cdaa 100644
--- a/OTRS-Watch/Constants.swift
+++ b/OTRS-Watch/Constants.swift
@@ -12,6 +12,7 @@ struct Constants {
     
     struct SERVICE {
         static let URL = "http://saeweb01.sae.intra/web/ws/v1/user/permission/"
+        static let URL_TICKET = "http://saeotrs01.sae.intra/otrs/index.pl?Action=AgentTicketZoom;TicketID="
     }
     
     struct USER_SETTINGS {
diff --git a/OTRS-Watch/ViewController.swift b/OTRS-Watch/ViewController.swift
index c655382..ec9bec0 100644
--- a/OTRS-Watch/ViewController.swift
+++ b/OTRS-Watch/ViewController.swift
@@ -81,6 +81,14 @@ class ViewController: NSViewController {
     
     // MARK: Actions
     
+    @IBAction func otrsListDoubleClickAction(_ sender: NSTableView) {
+        let ticketID = OTRS.sharedInstance.ticketDictionary[sender.clickedRow].id
+        
+        if let url = URL(string: "\(Constants.SERVICE.URL_TICKET)\(ticketID)"), NSWorkspace.shared().open(url) {
+            print("🖥 Going to open ticket #\(ticketID)")
+        }
+    }
+    
     @IBAction func saveSettingsAction(_ sender: NSButton) {
         UserDefaults.standard.setValue(txtUsername.stringValue, forKey: Constants.USER_SETTINGS.CREDENTIALS.USER)